How to View Payment Logs in Bobok (School Dashboard)

Overview

The Payment Logs section helps schools track all withdrawal transactions made from their Bobok account. It provides complete visibility of:

• Withdrawal requests

• Approval status

• Processing Timeline (Requested At & Processed At)

• Reason

This ensures transparency and easy financial tracking.

Where to Find This Section

1. Log in to the Bobok School Dashboard

2. Navigate to:
   Withdrawals → Payment Logs

What You Will See

A table listing all your withdrawal transactions with key details.

Column Explanation

# (Serial Number)

• Non-Unique number for each transaction (no relevance)

Amount

• The amount requested for withdrawal

• Example: ₹15.00

Status

Shows the current state of the withdrawal:

• Approved ✅ → Successfully processed

• (Other possible statuses may include Pending / Rejected/ Hold)

Requested At

• Date and time when the withdrawal request was submitted

Processed At

• Date and time when the request was completed

📌 Helps you understand processing time

Reason

• Additional note or remark related to the transaction

• Could include admin comments or user remarks for pending, rejection or hold

How to Use This Section

1. Track Your Withdrawals

• Check if your request is:

• Pending

• Approved

• Rejected

• Hold

2. Verify Payment Status

• Confirm whether funds have been processed

• Use Processed At for confirmation

3. Review Transaction History

• Maintain records for:

• Accounts

• Audits

• Internal tracking

4. Export Data (If Needed)

• Click “Export Withdrawals” (top-right)

• Download logs for reporting or record keeping

Search & Navigation

• Use Search bar → Find specific transaction

• Use Entries dropdown → Adjust number of records (10, 25, 50, 100)

• Use Pagination → Navigate multiple pages

Best Practices

• Check payment logs regularly

• Verify status after submitting withdrawal requests

• Keep exported records for accounting purposes

• Cross-check with bank statements if needed

Common Issues & What to Do

• Pending for long time → Contact admin/support

• Rejected request → Check “Reason” column and correct issue

• Mismatch in amount → Verify withdrawal request and report

Why This Section is Important

• Ensures full financial transparency

• Helps in tracking every transaction

• Supports accountability and audits

Outcome

By using Payment Logs effectively, schools can:

• Monitor all withdrawal activities

• Ensure payments are processed correctly

• Maintain accurate financial records